This is a five-day course that prepares A+ certification candidates for the CompTIA A+ operating system exam. Students will learn installation procedures, dealing with legacy systems, creating and using emergency boot diskettes and managing printers and other devices. Other topics include networking, communication protocols, Internet access and troubleshooting.
Prerequisites:
No prior technical computer experience is necessary.
Course Outline:
Lesson 1: Operating System Fundamentals
- Personal Computer Operating Systems
- Windows User Interface Components
- Windows File System Management
- Windows System Management Tools
Lesson 2: Installing and Configuring Operating Systems
- Install Microsoft Windows
- Upgrade Windows
- Add Devices to Windows
- Optimize Windows
Lesson 3: Maintaining and Troubleshooting Windows
- Operating System Utilities
- Maintain Microsoft Windows
- Troubleshoot Microsoft Windows
- Recover Microsoft Windows
Lesson 4: Network Technologies
- Network Concepts
- Network Communications
- Network Connectivity
- Internet Technologies
Lesson 5: Installing and Managing Network Connections
- Create Network Connections
- Install and Configure Web Browsers
- Maintain and Troubleshoot Network Connections
- Windows System Management Tools
Lesson 6: Supporting Laptops and Portable Computing Devices
- Laptop and Portable Computing Device Components
- Install and Configure Laptops and Portable Computing Devices
- Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 7: Supporting Printers and Scanners
- Printer and Scanner Technologies
- Printer and Scanner Components
- Printer and Scanner Processes
- Install and Configure Printers and Scanners
- Maintain and Troubleshoot Printers and Scanners
Lesson 8: Personal Computer Security Concepts
- Security Fundamentals
- Security Protection Measures
- Data and Physical Security
- Wireless Security
- Social Engineering
Lesson 9: Supporting Personal Computer Security
- Install and Configure Security Measures
- Maintain and Troubleshoot Security Measures

Call 1-800-264-9029